🐳 Terms & Conditions

1. Scope & Operator

These Terms govern your use of the Swiss Whale Intelligence service ("Service") operated by Catering & Event Services GmbH, Badenerstrasse 116, 8952 Schlieren, Zürich, Switzerland (UID CHE-115.101.107, commercial register CH-020.4.040.988-4; "we", "operator").

2. Nature of Service — Information, not Advice

The Service provides real-time on-chain Bitcoin intelligence (transaction alerts, trust scores, exchange flow analysis, dashboard, API). It is an information service under Swiss law and does not constitute:

• Financial advice or investment recommendation under FIDLEG/FinSA
• Portfolio management or discretionary asset management
• A regulated service under FINMA oversight
• A trading venue, broker service, or custodian

Past performance of any strategy published on our Open Ledger does not guarantee future results.

3. Age Restriction

Use of the Service is restricted to persons aged 18 years or older. By using the Service you confirm you are of legal age in your jurisdiction.

4. Subscription Tiers & Pricing

• Free / Starter tier — free, access to delayed alerts and public ledger.
• Intelligence (49 CHF/month excl. 8.1% Swiss VAT) — real-time dashboard, whale alerts, custom tickers.
• Research API (149 CHF/month excl. 8.1% Swiss VAT) — programmatic access, 100k requests/month.

All paid tiers begin with a 90-day trial period. The trial does not auto-convert into a paid subscription; after 90 days the trial simply expires unless you actively subscribe via Stripe checkout.

5. Right of Withdrawal (Widerrufsrecht)

As a Swiss information service for B2B and private subscribers, no mandatory EU-style 14-day right of withdrawal applies under Swiss Consumer law. However, we voluntarily grant:

• Free 90-day trial period with no auto-renewal — you only pay if you actively subscribe after the trial.
• Cancellation at any time via the Telegram Premium Bot (@SwissWhalePremiumBot).
• Pro-rata refund for the remaining paid billing period if you cancel within the first 14 days of a paid subscription.

6. Fair-Use & Rate Limits

API subscribers may not exceed the documented rate limits (Intelligence trial: 10 000 req/month, 30/min · Research API: 100 000 req/month, 60/min). Abuse (e.g. running public mirrors, selling derived data without written permission) may result in service termination.

7. Data Protection

Processing of personal data is governed by our Privacy Policy, which complies with Swiss revDSG (2023) and EU GDPR.

8. Limitation of Liability

We strive to provide accurate on-chain data, but we disclaim all liability for trading losses, missed signals, data inaccuracies, third-party service outages (Stripe, Telegram, Bitcoin Core, etc.), or downstream decisions made on the basis of published information.

9. Governing Law & Jurisdiction

These Terms are governed by Swiss law. Place of jurisdiction is Zürich, Switzerland. For consumers in Switzerland, mandatory consumer-protection provisions remain unaffected.

10. Changes to These Terms

We may update these Terms. Material changes will be notified via the dashboard 30 days before taking effect. Continued use of the Service after changes constitutes acceptance.